Comments Off on Globalstar SPOT needs to be prosecuted!!!
				
					These bastards never seise to amaze me.  I can’t even cancel Auto-renewal?   Last time I wrote I had changed my expiry date so they failed to get my money.  Then they sent me notices of an outstanding amount owing.  Then after I responded, they canceled my account.  10 days later they billed my credit card by guessing at the new expiry date!!!  WTF is up?  prosecuted
Good day <First Name>, 
Thank you for your  email. Unfortunately we can not post date the cancellation of your Spot service.  As per the Terms and Conditions of Service which you agree to when activating  your Spot device, Spot service is based on an auto renewal policy and therefore  will auto renew each year. Should you wish to cancel service at that time,  please contact customer care and we will be happy to assist you with your  request. 
As a reminder you  renewal date on file is December 8, 2010.
Should you have additional questions,  please do not hesitate to contact our Customer Care team directly at  1-866-OK1-SPOT or via the reply e-mail address above.
Best Regards,
Spot  Customer Service
North America:  1-866-651-7768
Europe:  +353 12 909 505
Australia: + 1 905 712 7117 / 0424 21 7768
New  Zealand: + 1 905 712 7117 / 0800 11 7768
 
 
   
At SPOT we value your feedback and would  appreciate you taking the opportunity to complete this brief  survey.
 
 
				 
								Tags: auto, auto renewal, contract, findmespot, fraud, Globalstar, GSAT, renewal, SPOT
			 
			
		
			
					
				
					
				
			Comments Off on GlobalStar’s SPOT Service – Autorenewal
				
					So yet another company feels that they have the unconditional right to charge your credit card over and over.  They call it the convenience of auto-renewal, when in truth it is customer retention by force.  I do not think the auto-renewal feature is bad, providing I am asked if I would like to enable it when I subscribe and I have an easy, convenient way to disable it.
So without my knowledge (probably found in fine print) Globalstar held my credit card info, including my CVV code and was ready to renew me for another year of service.  Fortunately I was able to put a bogus expiry date in the billing information section.  By entering incorrect information I have saved myself the painful time consuming phone call to Globalstar Customer Service.  
Is this not the same as the banned practice of negative billing?  Is this not a tactic used by porn sites and other internet based services that border on fraud and often have the term scam associated with them?
I say yes!
Globalstar’s SPOT is for the active outdoor enthusiasts such as hikers, boaters, snowmobilers, pilots, riders, remote workers and travelers.  I highly recommend this service, although take caution for undesirable billing practices.
				 
								Tags: auto renewal, banned, boaters, Consumer, Credit card, customer, cvv, emergency, fraud, Globalstar, GPS, GSAT, help, hiker, hiking, MESSENGER, nature, negative billing, outdoors, rescue, satellite, sledders, snowmobile, snowmobiliers, SPOT, tracking